we believe in satisfying and delighting our customers. The product which we sell us believes that is the best customer can get at the price. Our return policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it. However we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to replace/return the product. Items which have reduced selling price are considered as sale items and which are sold at full price is considered non-sale (fresh) items.

Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered:

If you have received damaged product or the wrong item, please mail us at support@anmazingfactory.com with your order number, reason of return and couple of pictures of the material within 7 Days of delivery. Please ensure that the product is returned with the tags, original packaging, invoice, in an unwashed and undamaged condition. Return of products we are accepting within 7 days, customers have to replacement / exchange the products.

We will try and replace the product as soon as possible or issue a full credit if you wish to.

At Anmazing factory each product is quality checked, verified and then shipped to the customer but we understand that manual errors can happen.

We will get back to you with return packing slip and pickup arrangements in 24-48 hours. (If the pickup is not available at your pincode then please send the package back to us and we will reimburse upto INR 100/- as the courier charges)

As soon as we receive the product in our warehouse you will get store credit which can be used to purchase anything else from the website. Store credit is valid for lifetime. There is no expiry. 

We do add almost 100+ designs daily so we are sure that you will be able to find a suitable item from our ever increasing collection.

General Returns Policy

You acknowledge that these terms of returns and cancellation are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale. Items can be returned within 7 days from the date of delivery provided they are in the original packaging and unwashed, unopened, unused and undamaged. All damaged items must comply with our terms and conditions before refund is processed. To return or alter an item, the customer must write to us at support@anmazingfactory.com, a prompt response is assured to such mails. Alternatively, the customer may even call at our customer care number +918469483406 which remains open MON - SAT (9AM - 7PM). In case of alteration request we will take care of any shipping cost that is incurred.

Our terms and conditions pertaining to returns and exchange is as follows:-

Items should be returned unused, unwashed, unopened, undamaged and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. Please inform our customer care department in the event any Goods/Products are delivered without tags.

Where provided, belts and any designer packaging such as authenticity cards, dust bags, and leather tags should be included with your return.

Unidentified returns may be returned to the sender.

cancellation policy

you can cancel the order within 24 hours of your order. We normally ship in stock items the same day. Hence, please inform us as soon as possible. If the item is shipped we will not be able to process the cancellation request.